Reach BI Escape Velocity

About this webinar

You've run the proof of concept. The team loved it. You've got sign-off, licenses, and two people absolutely crushing it with Count.

And then… nothing.

Everyone else is still coming to the data team with requests. They're still saying "I'm not technical enough for this." They're still opening Excel. Your two power users are heroes, but they're also becoming bottlenecks.

Sound familiar? We've heard it a lot.

The problem isn't the tool—it's that scaling adoption is a completely different challenge than proving value. And the obvious approaches don't work: letting it grow organically leaves you with two users forever, while trying to onboard people one-by-one turns your data team into full-time trainers.

In this webinar, we'll share what our Customer Success team and customers have learned about breaking through that "it's not for me" barrier and getting from 2 engaged users to 20 (and beyond) in 60 days.

We'll cover:

1. Why the POC mindset will sabotage your scale — and what to do instead when you're juggling growth alongside day-to-day work
2. The service trap and how to escape it — moving from "the business requests, data delivers" to actual collaboration
3. Picking your battles (and your champions) — which use cases and which people to bet on first, and why it's not who you think
4. Leveraging the unfamiliar — Count's collaborative canvas feels weird if you're expecting traditional BI, and that's actually your secret weapon for getting non-technical people involved

This is hard-fought experience, not theory. We'll be honest about what works, what fails, and why adoption looks different when your tool works differently.

Who should tune in?

• Leaders trying to build data-led organizations who are tired of tools that only the data team uses. You'll leave with a realistic 60-day plan that doesn't require hiring more people or pausing everything else.
• Data teams evaluating Count (or any new BI tool) who want to avoid the "POC success, adoption failure" trap. You'll leave knowing what adoption actually takes and whether your organization is set up for it.
• Anyone currently stuck at 2 power users wondering what they're doing wrong. You'll leave knowing it's not just you, and with specific plays to try next week.